Why So Much Hate?

Sadly it's human nature to slow down to look at a car crash.

That's my reason for checking vB.com from time-to-time.

I keep getting the 'working' box when I click about, that in itself proves it is not working!

 

When I meet valid customers I will provide customer service. People who hate the product and openly admit they will do whatever they can in their power to destroy the company are no longer customers.

Proof- My reminder to people that we do not know who won or lost the lawsuit (a simple fact) equates to poor customer service.

 

No, not what I stated at all. You created speculation when you said yourself you don't know the facts, but instead called upon additional "scenario's".


To elaborate more a proper response would of been when correcting people: let it be known no one really knows the outcome of the lawsuit as it was private.

Not... for all you know your XF purchases are giving a portion to IB.

 

Both are equally valid responses.

 

This is why I usually never step into these debates, you never seen any wrong-doing.

Whether you feel it's valid or not, considering you work for one side of the table it's best to hold your tongue in regards to that. But please... continue with your amazing customer service replies , makes for a good read.

 

Because I choose to use my time to help follow customers with vBulletin problems doesn't mean I need to give up my freedom of speech. There is no reason my minor position with the company precludes me from discussing anything except confidential or privileged information.

 

I read most of the admin orientated forms quite regularly and I don't recall ever seeing any evidence of anybody trying to destroy vBulletin, quite the opposite in fact. What I have seen is a large number of vBulletin customers going out of their way to try and save the company from itself as it seems hell bent on self-destruction.

 

Then you clearly have a different definition of evidence than I do.

 

All who have a license are valid customers .. Which you Do help drive away.

The proof lies with the fact that XF are still operating ..

 

False.

They could be sending half their proceeds to IB for the next 5 years, wouldn't consider that a win.

 

Funny story... and this wasn't vbulletin.com just merely coincidence but I loaded up vbulletin.com today and literally my browser crashed instantly lol.

 

Please link to one single post, where someone wrote openly they will do anything to destroy the company.

Geez, this is sad to read, but yet makes clear why you do what you do.

Joe, I believe every customer that gives IB any grief are still, in some way, passionate enough about the product vBulletin to make waves about it, me included. If IB could at all, in the slightest, show they care and do something right for a change, I can't speak for everyone else, but I for sure will be lauding their change of direction for finally doing something customer oriented or smart for the vB business. That has yet to happen and your "responses" don't help but fuel the negativity. Instead of trying to show IB does care, you show, as others have pointed out, more that IB still doesn't care, at all. I know you won't see it that way and that is your problem. Your perspective of the people making waves is completely wrong.

Scott

 

I guess, now that I am in this thread, I'll also answer.

It definitely isn't hate and definitely not any direct hate towards staff.

As I mentioned above, it has to do with passion. Passion for the brand vBulletin and absolutely not accepting its downfall. It's not liking IB's management of the software. It is not believing IB can continue with the stupidity and shouldn't. It is pointing out the stupidity, because the flame for vB is still there. People who don't care, don't show emotion and everyone here making "the vB drama" still does, when they see the wrongs happening to vB. Yes it is personal. Passion and emotion always are. And if IB would show just a minute fraction of caring like the very small and getting smaller group of admins, who make waves about vBulletin, then the those waves would calm down faster than they were created.

It is IB's fault completely for the current situation and nobody else's AND it is IB's responsibility to do something about it.

Scott

 

There is absolutely nothing false about what I said. They could be sending money to IB, you don't know they aren't and I don't know they are... NO ONE KNOWS who can talk about it, and that is why I have to use such extreme examples to get the point across that we don't know if there was a winner or loser in the case.

Sure- another person who wants me to leave/be silent and not point out all the lies, mistakes, and total exaggerations used again VB and IB on this site. Not going to happen unless I am banned.

Only doing "harm" in the eyes of those who would never be customers again anyway. Lost causes.

What if I told you, you don't do your site favor by posting either. Perhaps you should remain silent and only provide support for users having trouble using the site. That doesn't sound like advice you're likely to take though, nor good advice at all? Well that's how I feel.

 

IF I come across one I notice maybe I will remember to post a link- but I'm not going to waste time looking through old posts to find what I know is there. We've played games like this before- I've posted absolute proof of something and then people say "oh that word X doesn't mean X, it means 7" and all the weaseling bullcrap I'd imagine from a corrupt politician to show my proof is anything but.

 

@AWS This boys dory only has one orr. The more he rows, the dizzier he gets and the further he thinks he's traveled. He's got a gift for circular motion.

@BirdOPrey5

 

This is not a court of law, it's a forum where administrators are given a platform to discuss forum issues. Nobody gives a flying fig about 'absolute proof'. Two people in this thread believe that there's a lot hate being directed at vBulletin while the rest feel otherwise. Nobody should need to prove anything.

Honestly, why put some much energy into something so subjective? Trust me, it really isn't healthy.

 

I feel a bit differently in Joe's case. It is a matter of principle. He is constantly harping on people about some single, but pretty much petty incorrect detail, which is always part of a much greater and true subject about vB's demise or IB's poor management. And now, he comes into this discussion and basically wails away with what is most likely quite a false but very major statement against no one singularly, but in general those who are against IB's handling of vBulletin. When I ask him to prove his statement, he comes back with, he doesn't need to prove himself, because the "others" will give him further flack for the proof he may bring to the table"? Why is it always everyone else's fault? Why should he be let off the hook in the name of subjectivity in this case? He made a very objective and thus provable statement.

So, I think Joe should backup his remarks. Because, like you, I frequent a few admin forums and I don't recall ever reading that someone wanted to destroy IB and thus, for me, Joe's statement is a total load of BS added to only flame up the discussion here.

Put differently, if he wants to show how truthful a person he is, if he wants to defend his Mr. Do Gooder, Captain Righteousness attitude, which he constantly uses to derail threads from the real topics, he should come up with the single post, where someone said they wanted to destroy IB.

And here is me taking this a bit off topic...... I tried myself to find some posts through Google where someone said they wanted to destroy IB and it is funny what I ended up finding even close to that kind of statement.

https://econsultancy.com/blog/4886-case-study-how-to-lose-customers-and-destroy-your-brand

You got to love it. A case study on how NOT to run a licensed software business.

Scott

 

What do I get Scott when I find a link to such a post? Will you stop posting for 90 days? What is my incentive to waste hours of time looking through old threads on various forums?