When I was 11 yrs old, 11 yr old boys were still playing with G.I. Joe. My how times have changed. And not always for the better.
At least he apologized - regardless of the fact that what he did was out of line, he did indeed have it in him to say that he was sorry... I'll give him some credit for doing so.
Of course he would apologize with both his parents threatening to rip him a new one. But I give him credit too and really hope he's learned more than to just not get caught the next time.
My mods/admins have my phone number in case of emergency and several members have my address, but I wouldn't post either publicly.
My website is very small at the moment, however I think it is a good idea on sending the staff who work for free a christmas card/birthday card or whatever!
Sending my staff members cards for special occasions and holidays is actually a great idea - I think I'll start doing that.