Thread descriptions and Chat

I am facing an issue when I imported the new theme, When a user is logged in he can see thread descriptions while when he is logged out he cannot see the same. I am attaching two screenshots to recreate the issue.

Another issue I am facing is that the chatbox though installed doesn't seem to function on my forums, can someone please help me with these issues.

@Brandon and @Dan Hutter please let me know if this can be solved.

 

So when they are logged in, they can't see the thread descriptions on the forumdisplay page?

 

My guess is you're missing or have an out of place a template conditional on forumdisplay.

As for the shoutbox, you're probably missing a template hook that tells it where to display.

 

@Brandon - No, when they are not logged in they cannot see forum display

@Brandon and @Dan Hutter - Any chance of professional help on this

 

Thanks Ankit but I'll hand off to @Brandon here. I don't have the patience with customized templates.

 

I can take a look
please email or pm me the forum URL, admincp login and might as well send the FTP in case I need it as well.

Thanks
-Brandon

 

@Brandon - sent

 

I see the email, I haven't had time to look yet

 

@Brandon - Kindly have a look at that today. This is an urgent need

 

Hello,

They look the same to me..

logged out on the left, logged in on the right

 

@Brandon - Please check the thread descriptions which are inside the forums, the screenshots are of the forums descriptions

 

ah I see it now, okay I'll take a look

okay looking at the default style and your style, this is not something built into vbulletin, the thread preview option.

 

Sure thanks, this is the major bug we want to fix.

 

I don't really have anymore time this morning to look, but I did scan the showthread template for your custom style to see if anything stood out.
Where did you get this style from @Ankit?

 

@Brandon - I made the template custom