'Contact the Staff '

Discussion in 'vBulletin Discussions' started by Rizzo, Jul 31, 2009.

  1. Rizzo

    Rizzo Regular Member

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    Ok silly question coming - the .Contact the Staff forum that they have here - no one can see any thread that is in it, except your own thread, i believe. How the heck have they set this up? I know i'm missing something simple i'm sure.
     
    Last edited by a moderator: Jan 10, 2014
    Rizzo, Jul 31, 2009
    #1
  2. Michael

    Michael Regular Member

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    I think theyre able to view threads we post in there and reply directly to us in there too, kind of like a support system but using default vb permissions.
     
    Michael, Jul 31, 2009
    #2
  3. Rizzo

    Rizzo Regular Member

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    That's what i'm trying to work out - i can't make it work, so wondering what the settings would be.
     
    Rizzo, Jul 31, 2009
    #3
  4. Michael

    Michael Regular Member

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    Maybe they have a missing perm for it or not finished setting it up just yet.
     
    Michael, Jul 31, 2009
    #4
  5. Rizzo

    Rizzo Regular Member

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    I think it's an awesome idea as it is - i just can't work out how to do it on my site :P blonde moment.
     
    Rizzo, Jul 31, 2009
    #5
  6. cheat-master30

    cheat-master30 Grand Master

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    I think it's set up with two different user groups, the member group, which can post threads and reply to own threads, but not see the threads started by others, and the staff group which can see and reply to everyone's threads. I think this is their usergroup permission settings:

    Normal Members:

    Can View Forum Yes

    Can View Thread Content Yes

    Can View Others' Threads No

    Can Post Threads Yes

    Can Reply to Own Threads Yes

    Can Reply to Others' Threads No

    Staff:

    Can View Forum Yes

    Can View Thread Content Yes

    Can View Others' Threads Yes

    Can Post Threads Yes

    Can Reply to Own Threads Yes

    Can Reply to Others' Threads Yes
     
    cheat-master30, Jul 31, 2009
    #6
    2 people like this.
  7. Nick

    Nick Regular Member

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    Yep, cheat-master nailed it. That is exactly how to set it up. The key setting to pay attention to is "Can view others' threads? - No". :)
     
    Nick, Jul 31, 2009
    #7
  8. gnatster

    gnatster Regular Member

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    Thats a darn good idea...

    I'm going to borrow it..thanks!
     
    gnatster, Jul 31, 2009
    #8
  9. torque

    torque Regular Member

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    Lol see how popular it is I have had this question answered twice and whenever i go back to see the thread i can't find it haha.

    It is a great idea and I have just implemented it onto my website!
     
    torque, Aug 1, 2009
    #9
  10. kneel

    kneel Regular Member

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    yea... big props guys...another simple yet amazing thing you can do with the default settings of vb...great job setting that up...
     
    kneel, Aug 1, 2009
    #10
  11. Rizzo

    Rizzo Regular Member

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    Thank you so much!!!
     
    Rizzo, Aug 1, 2009
    #11
  12. Nick

    Nick Regular Member

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    This is so simple yet so cool, apparently. I'm glad you guys have implemented this on your own forums. :)
     
    Nick, Aug 7, 2009
    #12
  13. Chris

    Chris Regular Member

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    You're empowering Nick, guys. Let's cool down for a bit. :P

    In all seriousness, it is an excellent method of contact between members and the staff team. Why deal with e-mails and/or private messages when you could directly communicate via an already familiar interface?
     
    Chris, Aug 7, 2009
    #13
  14. Dave

    Dave Regular Member

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    Rock on cheatsssss..:)
     
    Dave, Aug 7, 2009
    #14

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