Dear vBulletin Forum Community - vBSEO is Suspending Operations

Discussion in 'vBulletin Discussions' started by ILIA-VBSEO, Jul 12, 2013.

  1. BirdOPrey5

    BirdOPrey5 #Awesome

    343
    105
    418
    VB tech Support or VBSEO tech support?

    If VB tech Support-

    I'm not going to ask or look up specific tickets here but I would remind whomever emailed you that if they did not receive an automatic email from us with a support ticket number and link then we did not receive their request for whatever reason. The only sure way to request support is to go to the Member's Area and open a support ticket- this bypasses the risk of emails not getting delivered.

    If we did receive the support request it will be dealt with as soon as possible- noting that sales issues wait all weekend because our sales department is open only Monday - Friday. 9AM to 5PM Pacific Time, not 7 days like support.

    Dozens, if not more tickets were answered this past weekend, like every weekend and it is difficult to imagine why 5 legitimate customers would not have got a response within 24 hours if we received their tickets.
     
    AWS likes this.
  2. Terry

    Terry Regular Member

    112
    66
    394
    Yes i can ...
     
    pixelek, Big al and Autopilot like this.
  3. Autopilot

    Autopilot Regular Member

    514
    334
    462
    This has been ongoing for some time. (Years) You just happened to be up to bat this time. Time to request your customers make a change to a more accommodating software provider???
     
    Big al likes this.
  4. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
    vBulletin Tech support answer questions even on weekend. I really don't like the current situation of vBulletin but the support is good.

    Same for Xenforo. They have replied all of my questions.
     
    BirdOPrey5 likes this.
  5. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
    BTW, I believe that DBSEO is just a waste of money. It is priced at US $199.95 and this is nearly the same price for Xenforo. I will never buy a SEO plugin anymore! If I had US $199.95, I would either upgrade to VB5 or switch to Xenforo.
     
    AWS likes this.
  6. jmurrayhead

    jmurrayhead Regular Member

    153
    113
    418
    :confused: Why would you do that?
     
    Big al and AWS like this.
  7. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
  8. jmurrayhead

    jmurrayhead Regular Member

    153
    113
    418
  9. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
    I really don't think about upgrading to VB5 ATM. I will look into Xenforo 1.3 and consider switching as IB has nearly left developement on VB4.
     
  10. jmurrayhead

    jmurrayhead Regular Member

    153
    113
    418
    Are you on vB4 now?
     
  11. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
  12. we_are_borg

    we_are_borg Regular Member

    305
    168
    418
    Well you need rules that rewrites the current URL's to Xenforo's. Some where in the vBulletin 4 forum on this website there is a link so you can make rewrite rules from vBSEO/vBulletin to Xenforo.
     
    jmurrayhead likes this.
  13. jmurrayhead

    jmurrayhead Regular Member

    153
    113
    418
    Indeed. I was able to successfully use the generated rewrite rules from the link to redirect vBSEO/vBulletin to XenForo.
     
  14. we_are_borg

    we_are_borg Regular Member

    305
    168
    418
    AWS and jmurrayhead like this.
  15. dandanch

    dandanch Regular Member

    38
    18
    44
    When I was uninstalling vbseo that tool worked like a charm for me.
     
  16. Recep Baltas

    Recep Baltas Regular Member

    14
    4
    22
    Thank you for the info guys. I will really consider switching.
     
  17. dandanch

    dandanch Regular Member

    38
    18
    44
    I didn't say switch from vbulletin, that's those guys to me you're on the best forum software.
     
  18. BamaStangGuy

    BamaStangGuy Administrator

    769
    549
    518
    To me, it look like a Leprechaun.
     
  19. dandanch

    dandanch Regular Member

    38
    18
    44
    What are you talking about?
     
  20. BamaStangGuy

    BamaStangGuy Administrator

    769
    549
    518
    Made more sense than what you said. :)
     

Share This Page