IP.Nexus For Webhost Management

Is anyone using IP.Nexus to manage their webhosting clients?

If so, how did your customers adjust to the change? Is it working well for you?

If not, is anyone using it as a customer of another company other than IPB? Do you find it easy or hard?

Looking at the current features, I'm tempted.

CPanel/WHM Integration

• Sell hosting packages, via built in CPanel/WHM integration
• Create packages with differing allowances (disk space, bandwidth, etc.)
• Automatic server assignment, based on current load and assigned server groups
• Automatically suspend/reactivate accounts when packages expire or are renewed
• Automatically terminate accounts after a specified period of suspension
• Domain allocation: allow customers to choose a free subdomain name, or use their own domain (with per-server nameservers)
• Edit any account attribute from within IP.Nexus
• Customers can purchase additional bandwidth on a month-by-month basis
• Automatic administrator notification of any server errors
• Reviewing tools to analyze diskspace allocated to accounts on each server, to prevent overselling
• Auditing tools to ensure the server and IP.Nexus are synced correctly

 

That's a great feature for those who want to use eNom for selling domain names through IP.N. But, it doesn't use the business we currently use for selling domain names...just yet.

I am contemplating on whether or not to use IP.Nexus for some webhost packages. I've thrown away a lot of expensive scripts over the years and do it all by hand now for a select group. The IP.N updates are very tempting. And I already use it for ads, upgrades, & support.

 

Well, as you likely know, we use IP.Nexus for our entire store and customer management.

The part comes from when you offer multiple types of products. Managing both our hosted accounts (including quotas, packages, bandwidth [though we don't actually use that part], so on and so forth) as well as our self-hosted customers under one application makes things a lot easier to work with. Especially when clients want to upgrade their packages. We don't actually have to do anything, clients can just go to their package and immediately choose a higher package and automatically get an invoice generated, pay it, then their package is updated on the server without any of our staff having to do anything (though, I'm not 100% on if this is the case... I know it is with Standard to Business Licenses, but not sure about Hosted Clients).

Either way... I wouldn't recommend anything else. Nexus coupled with Content can provide complete integration through your entire site.

And wow this post sounds like a sales pitch... I tried to avoid that but eh, I failed.

 

I see IP.Nexus has the new update out. The new additions (like fraud rules, etc.) are impressive!

Thank you Ryan for the information. I agree that offering multiple types of products in IP.N is pretty easy. I really love that about it.