My review of vBulletin

Discussion in 'vBulletin Discussions' started by Brandon, Jul 4, 2013.

  1. zappaDPJ

    zappaDPJ Regular Member

    Joined:
    May 27, 2013
    Messages:
    250
    Likes Received:
    165
    Location:
    London, England
    I've only ever had positive experiences with Steve Machol. In fact he went out of his way to help me on one occasion, going way beyond the call of duty. I also believe he left vBulletin because he felt he had to make a stand for what was right.

    Moving on to the Trustpilot review site, I was responsible for having the majority of those 5 star vBulletin reviews removed as they were in breach of Trustpilot's the terms and conditions, e.g. 'You may not publish UGC (User Generated Content) regarding companies to which you have personal or professional relations.' A few of the reviews were removed voluntarily by the authors when they were brought into the public arena. All of the authors who had their reviews removed were given a chance to validate their work but none chose to do so. I believe the 5 star reviews that remain are all from alpha/beta testers submitted in return for free products.

    In short it was an attempt to game the system that backfired judging by the number of 1 star reviews that have since been added.
     
  2. CM30

    CM30 Regular Member

    Joined:
    Jul 1, 2012
    Messages:
    901
    Likes Received:
    500
    Wait, the remaining ones are by testers encouraged to submit them for free stuff in return? Isn't that also against the rules over on that Trustpilot site? Shouldn't they also potentially be reported?
     
    Big al likes this.
  3. Big al

    Big al Regular Member

    Joined:
    May 14, 2013
    Messages:
    1,093
    Likes Received:
    415
    Location:
    OZ
    Quite amazing now, how many people are now posting about the lack of support from the staff and management of VB and IB.

    The censorship of reports, questions, posts and complaints are now being openly mentioned by many customers.

    It is rather foolish of those who would try to censor things, as the internet is a large place and the facts will always emerge.
     
    Last edited: Jul 9, 2013
  4. zappaDPJ

    zappaDPJ Regular Member

    Joined:
    May 27, 2013
    Messages:
    250
    Likes Received:
    165
    Location:
    London, England
    That's actually common practice particularly where software is concerned and probably allowable within most terms and conditions.
     
  5. GTB

    GTB Regular Member

    Joined:
    Jun 30, 2009
    Messages:
    1,791
    Likes Received:
    270
    Does vBulletin 5 have the option to add a "signature". I looked in my profile settings on vBulletin.com using it and there's no signature field/box that I can see? Can't believe it comes without an add signature feature, have they disabled it?
     
  6. Brandon

    Brandon Regular Member

    Joined:
    Jun 1, 2009
    Messages:
    6,602
    Likes Received:
    1,706
    Location:
    Topeka, Kansas
    First Name:
    Brandon
    It's hidden, but yes there is an option
     
  7. GTB

    GTB Regular Member

    Joined:
    Jun 30, 2009
    Messages:
    1,791
    Likes Received:
    270
    Ah right, just wondered? It must be disabled then for none customers.
     
  8. Brandon

    Brandon Regular Member

    Joined:
    Jun 1, 2009
    Messages:
    6,602
    Likes Received:
    1,706
    Location:
    Topeka, Kansas
    First Name:
    Brandon
    I'm sure it's still there, just vBulletin doesn't make it easy at all to find

    go to your profile
    settings
    account
    scroll down
    Conversation Detail Options (who knows why it's here...)
    Edit Post Signature


    so 6 clicks to get to it..
    PS.. it's one click from any place on the forum for xenforo. :laugh:

    PSS.. for the longest time vbulletin had a "feature" that the sigs wouldn't even show in the post.. It took about 5 months for them to fix that..LMAO
     
    Big al likes this.
  9. GTB

    GTB Regular Member

    Joined:
    Jun 30, 2009
    Messages:
    1,791
    Likes Received:
    270
    No, just followed what you said. Still no option and betting they have it disabled for none customers to add a signature link. Makes sense, no biggie. Just wondered at first if even had a signature option or not, with people saying it lacks so much?

    Dam, vBulletin isn't half slow to browse, it's painful using the forums it's that slow! I can download at 500kbps, so there's no excuse why that forum crawls. They really need to sort out the speed problem thing, nobody in their right mind would buy their forum software with the offcial vB forums running like that.
     
    Last edited: Jul 26, 2013
    ragtek likes this.
  10. thebrad

    thebrad Regular Member

    Joined:
    Jun 29, 2013
    Messages:
    172
    Likes Received:
    18
    Location:
    Liverpool
    Its obviously set up them reviews everyone is putting 1 star if you look to the end everyone starts to put good etc with 5 star rating, don't trust this source seriously you will end up scaring yourself thinking vbulletin is awful.
     
  11. s.molinari

    s.molinari Regular Member

    Joined:
    Nov 6, 2009
    Messages:
    774
    Likes Received:
    603
    Location:
    Käshofen
    As one of those 1 star raters, I personally disagree. The 5 star ratings are over a year old. At that time, things looked a bit better. I also know the majority of the people who posted 1 star ratings are valid and experienced vBulletin admins and I am also sure they will disagree with you too.

    Scott
     
  12. GTB

    GTB Regular Member

    Joined:
    Jun 30, 2009
    Messages:
    1,791
    Likes Received:
    270
    He only runs a demo board using vBulletin 5 called Talk News, setup to import BBC News feeds same as his other BC Forums does. But you already knew that yourself

    I wouldn't call that running vBulletin 5
     
    Last edited: Aug 6, 2013
    Iconic likes this.
  13. zappaDPJ

    zappaDPJ Regular Member

    Joined:
    May 27, 2013
    Messages:
    250
    Likes Received:
    165
    Location:
    London, England
    I agree with Scott, the 1 star ratings given are generally valid, especially where the review is based on vBulletin 5 Connect. The earlier 5 star rated reviews were an attempt to game the system by vBulletin. vBulletin staff, contractors and alpha/beta testers were asked to leave a review by the marketing manager. Most of those who did so were in receipt of an early copy of vBulletin 5. Most of the 5 star reviews (there were many more) have been removed because they fell outside Trustpilot's terms and conditions. The few that remain are only there because it was not possible to prove that they were submitted under a false premise.

    I think most people already know that vBulletin 5 is 'awful', they really don't need to rely on a review site to tell them that.
     
    Big al likes this.
  14. Autopilot

    Autopilot Regular Member

    Joined:
    Jul 27, 2013
    Messages:
    514
    Likes Received:
    334
    It's called vote padding and a questionable practice at best. Calls into question their integrity.
     
    Big al likes this.
  15. s.molinari

    s.molinari Regular Member

    Joined:
    Nov 6, 2009
    Messages:
    774
    Likes Received:
    603
    Location:
    Käshofen
    If you look again, those staff ratings have been removed.

    Scott
     
  16. zappaDPJ

    zappaDPJ Regular Member

    Joined:
    May 27, 2013
    Messages:
    250
    Likes Received:
    165
    Location:
    London, England
    I know, I had them removed. The reviews I'm referring to are the remaining 5 star reviews which were published during the same week as the the now removed staff reviews. I believe those reviews were made by alpha/beta testers in return for an early copy of a vBulletin 5.

    Indeed, I don't disagree.
     
    Autopilot likes this.
  17. Paul M

    Paul M Dr Pepper Addict

    Joined:
    Jun 16, 2009
    Messages:
    449
    Likes Received:
    136
    Location:
    Nottingham, UK
    Im sure you believe in the easter bunny as well. I take you have proof of your accusation, or is it just another typical IB basher make up anything that sounds good and claim it to be true ?
     
  18. zappaDPJ

    zappaDPJ Regular Member

    Joined:
    May 27, 2013
    Messages:
    250
    Likes Received:
    165
    Location:
    London, England
    There are a number of vBulletin alpha/beta testers who are members of this board and were in receipt of free vBulletin licences. They submitted reviews to Trustpilot at the request of Lawrance Cole. They can if they wish deny this.

    As for being a 'typical IB basher', I've worked with vBulletin products for 12 years. I own or have the login details for 27 licences and I still maintain a number of those licences. Yes I'm disappointed that the current product is unfit for purpose, I'm also slightly disappointed that you seem to have nothing better to do than play the fool, I really thought you were better than that.
     
    Autopilot and Big al like this.
  19. Big al

    Big al Regular Member

    Joined:
    May 14, 2013
    Messages:
    1,093
    Likes Received:
    415
    Location:
    OZ
    I find the posts by zappaDPJ to be reasonable and it seems he is backing up what he says.

    Paul M, can you say in your position as an employee, that these things did NOT take place?
    Instead of trying to belittle people who post valid comments as is your norm.
    Continuing to post in this way does absolutely nothing for your credibility, but this is your choice.

    Paul M, why is it that with anyone who offers an honest opinion that does not praise VB/IB, you start to belittle them instead of posting a sensible answer.

    What exactly is it you are so afraid of. Are you afraid of losing your job?
     
    Autopilot likes this.
  20. Paul M

    Paul M Dr Pepper Addict

    Joined:
    Jun 16, 2009
    Messages:
    449
    Likes Received:
    136
    Location:
    Nottingham, UK
    Every beta tester gets a licence to use for their testing, as far as vB5 goes, they are not "real" licences, just test licences on the test server ("unicorn"). I'm sure Lawrence may well have asked them to submitted reviews as well. That is a far different thing from what you are attempting to twist it into - which was they got free licences for submitting reviews. The person playing the fool is you, but you dont fool me.

    I have no interest in your posts. I really hate to use ignore functions, but you tempt me.
     

Share This Page