In addition to the usual Administrator and Moderator positions, do you have any others? Perhaps Advisers or Mentors? On my forum we have Helpers; each Helper helps with different aspects of the site. We have one who manages the Member of the Month, one who manages the Noble Perch Prize (a weekly award passed amongst the members), and what is supposed to be a small team of Helpers to operate the Blog (which used to be a monthly Newsletter - a great one, at that). I'm curious to know what other positions you have.
In addition to administrators and moderators, we have support reps. and account managers. As we are an extremely active web host, having such positions has proven to be invaluable.
We used to have "Divisional Mods" and they were assigned to one specific section. We also have "Writer" positions, and they write on the front page.
On a forum I tried to split the admin job. I had 'Technical Admins' 'Member Support Admins' and 'Forum Admins'
Yeah, It didn't work out very well, Lol. Although aside from a Normal Admin I did still have a Technical Admin position.
Some users were getting confused. They weren't sure who they should ask if they had a problem, the admins themselves weren't sure what tasks they were meant to be doing, and what tasks they weren't meant to be. In the end I decided it was just easier to pull all the groups into one and work as a team.
On my own forums (that I created), I usually give myself my own group. It may be named "Founder" or something of the like. Then, if I do decide to have other admin (which hasn't always been something I've done - most of my previous forums were solo), they will be "Administrator". I will always have "Super Moderator" and depending on the forum I may have "Moderator". A few times I have used groups for senior members, the ones that contribute to the site enough to stand out, but aren't quite moderators. And again, depending on the forum I may or may not have some other kind of support group - not necessarily a group to moderate the actual posts, but still part of the staff. Once again, depending on the forum, I may spice up the names a little bit.
We have a "welcoming committee" group which posts on the profiles and 'welcome' threads for new members
These are Disney fans you're talking about! They LOVE welcoming folks to our family of online Disney nuts. I personally went to each new member and added a profile comment (until installing Michael Biddle's auto-profile post mod) welcoming them as well! It's worked out great....the folks that stay and participate on the site feel that we are the friendliest Disney site out there. And, that's saying something! :thumbup:
LOL, I assumed we were talking about Disney fans. I was just curious, because they may think it's just a side job - doing your dirty work for you. :p It's just a natural tendency of people's minds. Anyway, I'm glad it works out for you. I'm blessed and have moderators that do this automatically. It's a true sign of a wonderful and tight-knit community.
Not exactly - I don't have any formal positions beyond Management and Security Guards (Admins and Mods, respectively), but I do recognize users who have won RCTgo's Featured Coaster Competition through a gold username and group image.
We have the same. Six support team members that do the same sort of thing. Seems to be working well for us plus they got some perks too. We didn't want mods straight away and we really wanted these guys to come across from another forum as they are helpful, knowledgeable, polite so I had the idea of a support team who will then progress to mods when the positions arise.