Unable to Purchase Premium Membership

Discussion in 'Admin Talk Support & Feedback' started by Ryan, Apr 18, 2011.

  1. Ryan

    Ryan Regular Member

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    I just clicked on the AdminBB Premium Membership page and followed that to PayPal. When I got to PayPal, I was shown this:

    adminbb_premimum.JPG

    I assume that's referring to your account, because my account is a Business account...I dunno. Could be a PayPal problem. Could be a XenForo problem. Just thought I should mention it.

    I'm not gonna lie, I'm not entirely sure I was actually going to buy the premium membership, I just got nosey :)
     
    Mikey and Kaiser like this.
  2. Kaiser

    Kaiser Regular Member

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    Alright, going to check it out. One sec.
     
  3. Kaiser

    Kaiser Regular Member

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    Well everything seems to be fine in the ACP, and my PayPal settings. It might be you account but im not really sure.
     
  4. SpacewardAsh

    SpacewardAsh Lurking From Space

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    Maybe PayPal have changed their API or something, as ProphpBB had a similar issue with their Premium subscriptions
     
  5. Trombones13

    Trombones13 Regular Member

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    Are you a verified user (is it connected to your bank account)? I don't think it's an XF problem, since I had two successful transactions on my forum last week, but I had to be verified in order to actually confirm the transaction and get the money into my account.
     
  6. Ryan

    Ryan Regular Member

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    Am I or is he? I'm verified, yes, and with a Business account. I have a...lot...of transactions going in and out of my account.

    I get the message whether I'm logged into PayPal or not.
     
  7. goblues

    goblues Regular Member

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    I am getting the same as Ryan. I am verified as well.
     
  8. goblues

    goblues Regular Member

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    Definitely Not a XF problem, mine seems to be working fine.
     
  9. Trombones13

    Trombones13 Regular Member

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    Oops; no, I meant him. :)
     
  10. Mikey

    Mikey Mikeylicio.us

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    In order to accept donations your account needs to be a business or premier account. Have you changed that recently? I was able to buy Premium way back a few months ago.
     
  11. Kaiser

    Kaiser Regular Member

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    Tell me if it works for you now... I have re-added my debit card.
    Should be working now.
     
    Mikey likes this.
  12. Bamboo

    Bamboo Regular Member

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    Last edited by a moderator: Jan 5, 2014
  13. Kaiser

    Kaiser Regular Member

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    Wow that is strange... why is it doing that. I have no special settings set and i have my card connected. :confused:
     
    Last edited by a moderator: Jan 5, 2014
  14. Bamboo

    Bamboo Regular Member

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    Try contacting Paypal about it.
     
  15. Kaiser

    Kaiser Regular Member

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    Yea thats what im going to do, but im sure xenforo will no most likely why its doing that.
     
  16. SpacewardAsh

    SpacewardAsh Lurking From Space

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    Is your PayPal account either a business or premier account? That is most likely the problem, as I said, PayPal did make some API changes, including changing some features around so it's probably not a Xenforo/Plugin problem, but more a problem on PayPals side, etc.
     
  17. Kaiser

    Kaiser Regular Member

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    My paypal is a normal paypal account.. i haven't changed anything for it to say that. I will email paypal about it.
     
  18. Coastercraze

    Coastercraze Regular Member

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    Need to upgrade your account to Business or Premier. Best you call them up for that and they should walk you through upgrading it over the phone.

    You'll most likely want a Business Account if you want to take credit cards (up to you). It also gives you a bit more freedom with their API and such.
     
  19. Kaiser

    Kaiser Regular Member

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    Thats the problem it should be already, last time it didnt show this problem.

    Anyways I have sent Paypal an email.
    So just waiting for their reply.
    Closed for now.
     

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